Three engagements, written down — less to advertise the outcome, more to share what the work actually looked like inside.
What follows is a small, deliberately curated set of case studies. Each is a different shape of problem — building a new system from a blank page, consulting on someone else's deployment, designing a tool for the people doing the work — and each taught something worth writing down.
Client and engagement details are anonymized where required by professional confidentiality. Numbers are presented honestly, including their limits.
A first-of-its-kind school-based Medicaid billing infrastructure built from a blueprint in twenty-four months — Salesforce Health Cloud EHR, Azure SQL data warehouse, Charge Description Master, and 837P billing workflows across ten Local Education Agencies. The work sits underneath California's $4 billion Children and Youth Behavioral Health Initiative.
Embedded as a consultant on a multi-quarter EHR deployment for a large St. Louis-headquartered pharmacy. The work spanned process requirements documentation, system design, and a parallel set of workflow automations for Revenue Management Operations — a study in becoming the bridge between business stakeholders and the engineering team.
A case study on the design and development of a Revenue Operations Management system — currently being written up for publication. Drop by the newsletter to be notified when it goes live.
If you're working on something adjacent to any of these, or simply curious about a detail not covered above, the easiest way to start a conversation is the connect column on the About page.